Most of the basic principles of the technique can be applied in the customer service segment.The time-bound, short sprints having predefined goals can help in improving the customer service experience.It is an empirical approach to managing the project that advocates adaptive planning, early delivery, evolutionary development, and continuous improvement.The Scrum approach has evolved from the Agile Manifesto that was introduced in 2001.
The scrum technique has been used by software companies for over a decade to ensure that the project deliverables meets customer’s requirements.
He showed off a new chatbot from CNN where people can get summaries of the news, and placed an order for flowers from 1-800-Flowers.
“To order from 1-800-Flowers, you never have to call 1-800-Flowers again,” Zuckerberg said.”You don’t have to install an app or enter your credit card.” “You’ll spend way more money than you want on this,” he joked, showing off clothing retailer Spring’s chatbot.
You'll want to look for terms like "Wi-Fi hotspot" in the specifications under Data and/or WLAN information. Just like the cable company, they can tell you that you watched TV, but not what you watched.
We can tell that you've used data and we can even tell you which device on your account incurred the data usage, but we don't know whether you were watching a video on your phone or tethered to your computer so you could watch a video that way.